Firmabs

Warning to All Shoppers!

⚠️ Warning to All Shoppers! Thinking about buying from Firmabs.com? 🚨 Check out these red flags before you do! ❌

🌏 Domain Registered in China: The domain is registered in China, which may not match the expected or claimed origin of the company.

💤 Lazy Support: Customer support has been reported as unresponsive and slow to resolve issues, raising concerns about after-sales service.

📞 No Contact Phone Number: There’s no phone number available, which may reduce accountability.

Be careful with your money and always research online stores before making a purchase!

customer service are lazy

customer service are lazy, after 7 days of waiting there respond is they can't do anything and accept the fact that two black colour products will always have discrepancy and cannot match it. both are same collection for both top and bottom.

Buyer beware!

I have 3 pairs of leggings I need to return that are too small. I have emailed THREE times and no one has gotten back to me. Buyer beware!

the products don't match the size

my biggest issues is the products don't actually match the size guide provided on your website. the sizes are way off, very disappointed. I ordered an XL only to receive a small/medium fit. currently trying to return.

Customer services is awful

I bought an outfit and it was too small tried to return it and was told I would have to pay for the shipping to China or take 25% off. Would never buy from this site again. Customer services is awful

You don’t make it

You don’t make it easy to return or exchange products.